WAR Group Recovery LLC

Our clients are the businesses that build and maintain New York's commercial buildings. They are mechanical contractors waiting on a retention release, electrical subcontractors carrying certified payroll across three jobs, plumbing shops owed on a change order that was approved verbally, and roofing crews whose final invoice sits unpaid after a certificate of occupancy.

These are not consumer credit accounts. They are commercial invoices on real projects, often with a chain of contracts, liens, and payment bonds behind them. Our clients are owner-operators and small to mid sized firms that do not have an in-house credit department and cannot afford to send a principal out of the field to chase a receivable for months.

Most contractors handle unpaid invoices the same way. They call, they email, they resend the invoice, and they wait, because the relationship with the customer still feels worth protecting. By the time the file reaches us, the invoice is often ninety days or older, the contact has changed, and the paper trail is scattered across a phone, a truck, and an email inbox.

We take that file and turn it into an organized collection matter. The goal is resolution. Many of these accounts are collectible once a third party establishes a clear schedule, a written record, and a consistent point of contact that the debtor cannot put off indefinitely.

Every engagement starts with a free case review. We look at the contract, the invoices, the proof of delivery or completion, and the correspondence, then confirm the debtor entity and who has authority to pay.

Once a client signs a collection agreement, we open a case file and issue a demand letter. The letter states the amount owed, the supporting documents, and a response deadline, and it goes out on agency letterhead so the debtor understands the matter has moved beyond a vendor reminder.

From there we work a documented sequence: direct phone contact with the accounts payable contact and the principal, written follow up by email, escalation to the project owner where a lien or bond claim position exists, and negotiation of a written payment plan where appropriate. Lien filings and other legal remedies are coordinated with counsel and are always decided by the client, not by us.

Every call, letter, and response is recorded in the case file. Clients see the same timeline our team sees, so there is no guessing about what happened or when.

We communicate with commercial debtors in writing by default. Email records preserve what was said, what was promised, and when. We use text messaging only for lightweight logistical nudges, such as confirming an appointment or a scheduled call. We do not discuss debt details over SMS.

Clients receive a case reference number and can log into a client portal at any time to see the current stage of each matter, from received and under review, through demand letter sent, debtor contacted, negotiation, payment received, and case closed. Documents the client uploads are stored securely and accessed only by authorized staff.

WAR Group Recovery LLC handles business to business commercial claims. We do not accept consumer disputes. A homeowner seeking a refund for incomplete residential work is not a matter we can take on, and we tell callers that directly rather than let them spend time on an intake that will not proceed. Staying inside commercial collections keeps our process, our documentation standards, and our licensing aligned with the work we actually do.

Our fee structure is contingency based. There is no upfront cost to open a case and no fee unless a recovery is made, under the terms of a signed client agreement. Reviewing a file and discussing options costs nothing. Submitting information through our website does not create a collection agreement, and no fee is owed until an agreement is signed.

WAR Group Recovery LLC is headquartered at 2503 Holland Ave, Bronx, NY 10467. We are a member of the Bronx Chamber of Commerce and an accredited Better Business Bureau business. Our team works with contractors across the five boroughs, Long Island, New Jersey, and Connecticut, and we support the trades that keep commercial construction in this city moving.

When a contractor is not paid, the cost lands on wages, suppliers, insurance, and the next job's mobilization. Prompt, professional recovery protects those jobs and the crews behind them.